Complaint/Grievance Redressal / Escalation Matrix

Step 1: the client should first contact the RA using the details on its website or following

contact details: eftiwealth@gmail.com, whatsapp: 9772391282

Step 2: If the resolution is unsatisfactory, the client can also lodge grievances through

SEBI’s SCORES platform at www.scores.sebi.gov.in

Step 3: The client may also consider the Online Dispute Resolution (ODR) through the

Smart ODR portal at https://smartodr.in